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WEBSITE PRIVACY POLICY

We respect your privacy and want you to understand how we collect, use, and share data about you - our visitors, users and customers. This Privacy Policy addresses our data collection practices and describes your rights to access, correct, or restrict our use of your personal information. Unless we state otherwise, this Policy applies when you visit or use the Company website - drdelprado.com, our social media channels and related platforms. This policy does NOT cover your rights to privacy as a client or patient of Dr. del Prado. These rights will be covered in the  Notice of Privacy Practices & Confidentiality form which you will be given before beginning therapy.

By using the Platforms, you agree to the terms of this Policy. You should not use our Platforms if you do not agree with the terms and conditions contained in these Agreements.

WHAT INFORMATION WE COLLECT

 

Information You Provide Us

We collect information you provide directly to us. For example, we collect information when you create an online account, sign up to receive our emails, communicate with us on the Platforms or via third-party social media sites, or order our products or services. The type of information we may collect include your:

  • name

  • email address

  • zip code

  • billing address

  • shipping address

  • phone number

  • payment card information

  • products ordered

  • purchase date

  • demographic information

  • any other information you choose to provide

Automatically Collected Information through Tracking Technologies

When you visit or use the Platforms, we may use cookies, pixels, tags, web beacons, and other tracking technologies to collect information about your browsing and purchasing behavior. The type of information we may collect include:

 

  • type of browser you use

  • access times

  • pages viewed

  • time spent on pages

  • links clicked

  • your IP address

  • the referring link through which you accessed the Site

  • conversion information

 
WHAT WE USE YOUR INFORMATION FOR

 

We use collected information in a variety of ways, including to:

 

  • provide the products and services you request;

  • process transactions and send you related information (i.e., confirmations and receipts);

  • respond to your comments, questions and requests and provide customer service;

  • communicate with you about products, services, offers, promotions, and provide news and information we think will be of interest to you;

  • send you technical notices, updates, security alerts, and support and administrative messages;

  • better tailor our Platforms to your interests and needs;

  • carry out profiling activities in order to learn more about you

 
WHO WE SHARE YOUR INFORMATION WITH

 

Publicly Shared Information

Any information that you voluntarily choose to share in a public area of our Platforms (e.g., by posting a comment to a blog post or leaving a review) will be available to anyone who has access to that content.

 

To Company Employees and Contractors

We may share your personal information within the Company to our employees and contractors in order to deliver our services and products to you.

 

Third-Party Service Providers

We use third-party service providers to collect and process personal information from or about you on our behalf.  Examples include data analysis, marketing and advertising services, email and hosting services, customer services and support, hosting customer accounts, processing credit card payments, and collecting customer research or satisfaction surveys. They have access to the personal information needed to perform their functions.

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Analytic Services

We use third-party browser and mobile analytics services, like Google Analytics on the Platforms. These services use tools to help us analyze how you use our site, including information like the third-party website you arrive from, how often you visit, usage and performance data, and purchasing behavior. We use this data to improve the Platforms and provide information, products and services that may be of interest to you.

 

Law Enforcement, Legal Process and Compliance

We may disclose personal information about you (1) if we are required or permitted to do so by applicable law or legal process (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss, (4) to establish, exercise or defend our legal rights, (5) in connection with an investigation of suspected or actual fraud or illegal activity or (6) otherwise with your consent.

 

Change of Ownership

We reserve the right to transfer to relevant third-parties any information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business combination. In such case, we will require the relevant third parties to provide comparable levels of protection as we provide with respect to the information we share.

THIRD-PARTY SITES

 

The Platforms may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Platforms. We are not responsible for the content or privacy and security practices and policies of third party sites or services to which links or access are provided through the Platforms. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

List of Third Party Services that this site uses:

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

User ID extension for Google Analytics (Google Inc.)

Google Analytics on this Application makes use of a feature called User ID. This setup allows for a more accurate tracking of Users by associating that User with the same ID over various sessions and devices. It is set up in a way that doesn’t allow Google to personally identify an individual or permanently identify a particular device.
The User ID extension might make it possible to connect Data from Google Analytics with other Data about the User collected by this Application. 

Personal Data collected: Cookies.

Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

PAYMENT PROCESSORS

Wix Payments

Wix payments is a payment service provided by Wix.com

 Privacy Policy. Privacy Shield participant.

Paypal is a payment service - Privacy Policy

EMAIL

Mail Chimp is used to collect and distribute our newsletter. Privacy Policy

We also use gmail. They probably collect everything. https://policies.google.com/

CONTACT FORMS

If you fill our a contact form on any of my pages , your email, and name are collected when you submit the form to get in touch with me. This data is collected so that I can email you to answers to questions, and to talk about any of the services that you're interested in. This data is stored for up to 2 years in my email inbox, after which it is deleted entirely. If you would like to request information to be deleted or reviewed that you've submitted through a contact form, please let me know.

COOKIES

Cookies consist of portions of code installed in the browser that assist the Owner in providing the Service according to the purposes described. Some of the purposes for which Cookies are installed may also require the User's consent.

Where the installation of Cookies is based on consent, such consent can be freely withdrawn at any time following the instructions provided here.

 

Cookie uses:

  • Activity strictly necessary for the functioning of the Service

    This Application uses Cookies to save the User's session and to carry out other activities that are strictly necessary for the operation of this Application, for example in relation to the distribution of traffic.

  • Activity regarding the saving of preferences, optimization, and statistics

    This Application uses Cookies to save browsing preferences and to optimize the User's browsing experience. Among these Cookies are, for example, those used for the setting of language and currency preferences or for the management of first party statistics employed directly by the Owner of the site.

If you wish to have your information deleted, please contact us:

______________________________

Owner and Data Controller

Dr. Alicia del Prado

Del Prado Counseling & Consulting

email: draliciadelprado@gmail.com

phone: 510-390-4147 

 

OUR POLICY CONCERNING MINORS

Minors should not use the Platforms. If we learn that we’ve collected personal data from a minor, we will take reasonable steps to delete it. Parents who believe that Company may have collected personal information from a minor can submit a request that it be removed by contacting us.

NOTICE TO CALIFORNIA RESIDENTS

 

If you are a California resident, you have the right to request certain details about what personal information we share with third parties for those third parties’ direct marketing purposes. To submit your request, please contact us (see “How to Contact Us” below) with the phrase “California Shine the Light” and include your mailing address, state of residence, and email address.

CHANGES AND UPDATES TO THIS POLICY

 

We may change this Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Policy, and in some cases, we may provide you with additional notice (such as sending you an email notification). We encourage you to review the Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

 

HOW TO CONTACT US

 

If you have any questions about this Privacy Policy or the information we hold about you, please contact us at:

Dr. Alicia del Prado

Del Prado Counseling & Consulting

email: draliciadelprado@gmail.com

phone: 510-390-4147 

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